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REFUND POLICY

Our policy

At Vansi, we are committed to delivering premium-quality leather goods and exceptional customer service. If you are not completely satisfied with your purchase, we offer a hassle-free refund and return process. We accept returns for eligible items within 30 days of purchase, provided the item is unused, unworn, and in its original condition. All returns must include the original packaging, tags, and any accompanying materials. To process a return, proof of purchase, such as an order confirmation or receipt, is required to ensure a smooth and efficient experience.

We will provide the shipping label for your return merchandise. Give us a call or email us your order number along with your email address. We will start processing the refund amount once we receive the merchandise.  Please allow us 5 -7 days for the refund.

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